Terrible app and terrible customer service

You cannot use app to email and now it wont even let me log in bc it says my user name doesnt exist. The customer service is only available via email. I emailed them last Thursday just to finally get an email today which was totally unhelpful. Ive emailed them back all day with no response. I dont even wanna give this company 1 star but I had to. Its the worst WORST company I have ever dealt with. Im emailed the PA DOC to make a complaint. Jpay was awesome.

Lewlewincali about ConnectNetwork by GTL