ConnectNetwork by GTL App Reviews

How do you delete an account with them

I wish I could give negative stars. They charge you $6.95 just to add money to your account.

Once I login to my account I get an error screen. And theres no way to get out of it unless you delete the app. Id rather use the web browser.

It dont work and if anyone say it works they are lying

This app would be great if it works! It never lets me in and doesnt remember my username. Please fix all the bugs and screen issues as well

I love this app! After having a lot of problems with the phone pay, Ive decided this is the best, easiest option. Im not sure why most other reviewers have had such a hard time with it. My funds were immediately available within 20 seconds on the phone.

This is the WORST app I have ever used!! Dont even bother downloading! It wont sign me in! It wont "click" anything, its like all the links and buttons are completely dead. Deleted immediately.

Go to sign in then goes back to log in screen again then have to log in again, Need to fix....Then I think it is ridiculous that you get charged $7.95 every time you add money to your phone account and the minimum amount is $25.00 that they allow you to add to your phone account. Then I was told a call would be $3.04 plus tax,an the tax is .24 but when I go on my phone account I am also getting charged for a call usage of $2.80 which totals $6.08 for 20 min phone call.... Scam. not wanting to rate app at this time but dont have choice....

The app worked for about 2 days. It never remembers my user name and when I put in my user name and password it says my user name is not registered. When I give it a couple hours and sign it with the SAME username it goes through. The creators of this app need to do some fixing ASAP!!

literally getting all this hate & you dont fix your app

Useless app, dont waste your space or time. Forgets who you are minutes after creating an account and only list very few county jails, no state facilities!

The app doesnt operate well. The site is just as bad. I suspect the developers or owners are racking up money and not concerned about good convenient service

Took 4ever to register, then it kept my personal info, but wont let me use the App! Keep getting internal errors & it wont let me back out of it! Tried to log back on & it took me back to the error page! Even when I deleted the App & re-installed, when I opened the App....BAM...it auto-matically took me to that error page! It also took forever to load this page, & I have a great signal, fast wifi, iPhone 6! So, its not the phone, its this App! Sooo...Hi Ho~ Hi Ho....Back to the site we go!

Could be very useful if it actually did remember my login and if it would even let me in. Very user friendly once able to get in but I havent been able to in days. Its very unstable and annoying.

The web site has options to choose a recipient but the drop down menus do not work at all. This app doesnt offer this option so neither makes this possible. This app does not provide transaction history, statement or balance info. All this app is about is letting you make a payment but have only done so through the web site so dont know if the app works. You should also know that you can add multiple phone numbers to your account but you have to pay for each number individually and a $4.95 fee is taken out of the total funds you deposit. You have to maintain a minimum amount to keep the account active. The jail and prison system is a billion dollar business that has nothing to do with justice...its only about profits, power and control.

I cant seem to figure out why I cant access my messages or funds from the app.I have to constantly sign into the website.And the app isnt remembering my username and password.

This app is total trash. It is poorly developed and a blatant, rushed attempt to capitalize off of inmates family. Shame.

Didnt even make an acct and it kept crashing this app is horrible and was designed by a terrible developer to work on ancient technology cause some people cant afford upgraded versions of the same phone who ever made this app should truly sell this company and burn it

I only got the app so that I could email a loved one using this app, but I cant. Jpay recently stopped providing the emails to PA State Correctional facilities, now GTL has contracted to do so. However I have to go to the website, log in and email. When it would be much easier and convenient to tap on the app and be able to email like Jpay had it set up.

Everything is crap in the prison system they really out did they self on this one